Delete your account
This page explains how to delete your RunTeaming account and everything the league holds about you. RunTeaming is published by Long Running.
Delete it yourself, in the app
This is the fastest way and it takes one step.
- Open RunTeaming on your phone.
- Go to the Home tab.
- On your account card, tap Delete my record.
- Confirm when asked.
Your account is removed straight away. There is no waiting period and nothing is held back.
Or ask us to do it
If you have uninstalled the app, or you would rather we did it, write to info@runteaming.com from the email address you signed up with, and ask us to delete your RunTeaming account. We will delete it and reply to confirm.
What gets deleted
Everything the league holds about you, permanently:
- Your account, name and email address
- Every run you have submitted, with its distance, duration, pace, heart rate and score
- Your baseline, your handicap and your division
- Your place on a team
- The copy of all of this stored on your phone
None of it is kept, archived or retained for a period afterwards.
What is not deleted
The runs your watch recorded are not touched. Those belong to you and live in Health Connect on your own phone, where RunTeaming only ever read them. Deleting your RunTeaming account does not remove them, and it is not our place to. If you want those gone as well, delete them in Health Connect itself.
Settled results from weeks that have already finished are kept as a record of matches between teams. They contain no personal information and identify nobody — they are the scores of matches that happened, and other people’s results depend on them.
Questions
Write to info@runteaming.com.